We would like to inform you that the Financial Administration of the Slovak Republic is of utmost assistance to the public in matters of customs procedures as well as humanitarian aid for Ukraine. However, in this regard it is necessary for the public to contact exclusively the Call Center of the Financial Administration of the Slovak Republic, phone number 048/43 17 222, option 5. There are consultants in the customs area available on a permanent basis. In addition, the Financial Administration has set up a specialized subpage on its portal, where all important information on assistance to Ukraine, prohibitions and restrictions, as well as customs procedures can be found in one place (available at: https://www.financnasprava.sk/obcania/clo/zakazy-a-obmedzenia).
All the latest information is updated by the Financial Administration of the Slovak Republic on the social network Facebook.
Further information is also available on the government portal https://ua.gov.sk/sk.html [new Window]. It is likewise necessary to follow the websites of the Ministry of the Interior of the Slovak Republic or the Presidium of the Police Force of the Slovak Republic.
Information on waiting periods: Due to the constantly changing situation, the Financial Administration of the Slovak Republic has temporarily suspended the information service regarding the publication of waiting times at border crossings. Passengers are being handled continuously. The information will be available again after the current situation in Ukraine.